Frequently Asked Questions
Everything you need to know about our premium leather goods.
What makes your leather unique?
We use only high-quality, full-grain leather sourced from the finest tanneries. Our leather retains its natural characteristics and develops a beautiful patina over time, making every piece unique.
How long will it take to receive my order?
Standard shipping typically takes 5-7 business days within the continental US. Once your order ships, you will receive a tracking number via email to monitor its progress.
What is your return policy?
We offer a 30-day return window for most items in new, unused condition. Please note that 'Almost Perfect' items and personalized goods are final sale and cannot be returned.
How should I care for my leather bag?
We recommend using a high-quality leather conditioner every few months to keep the leather hydrated. Avoid prolonged exposure to direct sunlight and water to maintain the integrity of the hide.
Do you ship internationally?
Yes, we ship to many countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer installment payment options through Afterpay for eligible orders.